For the healthcare industry, the onset of the pandemic brought about transformational, and possibly permanent, change in the use of telemedicine. With the shift also came the requirement to capture all patient information accurately, especially when patients are referred to specialist services.
The Indian hospital chain needed a way to automatically extract and consolidate all the information regarding the patient’s entire journey, be it number and length of appointments, prescribed medications, diagnostic investigations, lab tests, etc., and accurately map it with its pricing database. Read the case study to learn how automating the extraction and analysis of data would provide critical insights to help support the patients’ continued journey.